Privacy Policy
The protection of personal information is a matter of great importance, and for this reason, EMMA Consulting has taken care to establish a responsible policy aimed at protecting all information that may be collected. The purpose of this policy is to inform you of the personal information we collect through technological means, such as email or our website, and its potential uses.
Who is this policy for?
This policy applies to you if we collect or you have transmitted personal information by technology in any of the following ways:
As a client of EMMA Consultation;
As an employee of EMMA Consultation;
As a candidate for EMMA Consultation;
If you contact us by email;
If you contact us via the contact section of our website;
If you use the online booking functionality offered on the website;
If we receive personal information about you in the course of providing our services.
What is personal information?
Any information concerning a natural person, allowing them to be identified directly or indirectly.
How and why do we collect personal information?
Delivery of consulting services
During our business consulting mandates, we may sometimes receive personal information about our clients' employees. Please note that it is the responsibility of the person providing us with this information to ensure that they are authorized to do so.
This data is only used for the purpose of providing consulting services to the client who provided us with the data and is subject to confidentiality agreements and security measures.
Browsing our website
Our website does not collect any personal information unless you choose to provide it to us in the "Contact" section of the website. This information may include your name, email address, phone number, and other information you deem appropriate. We use this information to respond to your requests, provide you with services, improve our services, or communicate with you.
Cookies are used to update and optimize our website based on your usage and needs.
EMMA Consulting uses a platform to analyze the use of its website for statistical and improvement purposes. The number of visits, your navigation on the site, the time of your visit, and the pages viewed are some examples of cookies we collect using Google and Wix. The data collected in these files is all anonymous.
Participation in promotional events
As part of promotional events such as conferences offered by EMMA Consultation, congresses or any other professional networking activities, we may collect your personal information and subsequently contact you if you have given us your prior consent.
The information is stored in a CRM system with access limited to authorized individuals. This information is used to follow up on our business opportunities.
Recruitment
During the recruitment process, we typically receive a cover letter and resume from candidates by email, which may contain several pieces of personally identifiable information. We use this information to:
Identify and communicate with candidates;
Check that the candidate has the skills required for the position;
Create an employee file, in the event the candidate is hired.
Subscribe to the newsletter
To send the newsletter, we collect business contact information: name, title, employer, email address
EMMA Consulting complies with Canadian anti-spam legislation. If you receive an email from us, it means you have subscribed to our mailing list. You can unsubscribe from the mailing list at any time using a link provided in the newsletter.
How is your personal information protected?
We take appropriate security measures to ensure the confidentiality and security of your personal information. These measures include, but are not limited to:
Training and raising awareness of our employees on the protection of personal information and cybersecurity;
Physical protection measures (restricted access to our offices to authorized persons only, locked premises, etc.)
Technological protection measures (firewalls, digital environments protected by multi-factor authentication technologies, passwords, etc.)
Access management measures (access to personal information controlled and limited to people who need it in the context of their work);
The adoption of an internal policy for the protection of personal information.
What are your rights?
At any time, you have the right to request access to your personal information, to request the correction of your personal information, and to request the deletion of your personal information. To exercise these rights, please contact us at the following address: securite@emma-consultation.com
Who to contact if you have questions, requests for corrections or complaints related to your personal information?
We will be happy to answer any questions or concerns regarding this privacy policy. To do so, please contact us at the following address: securite@emma-consultation.com
This Privacy Policy was updated on April 18, 2025.